| Topic | Volume | Total Cases |
|---|---|---|
| New account disables | 28% | 654 |
| Return of perches | 19% | 214 |
| Delivered process late | 10% | 984 |
| Store hours | 22% | 351 |
| Win black high value | 5% | 784 |
| At risk new signups | 9% | 125 |
| Topic | Avg, Resolve Time | Impact |
|---|---|---|
| New account disables | 20min | |
| Return of perches | 25min | |
| Delivered process late | 40min | |
| Store hours | 15min | |
| Win black high value | 23min | |
| At risk new signups | 11min | |
| Client | Account | IP | Topic | Support Type | Status |
|---|---|---|---|---|---|
| Esther Howard | Advance | 127.0.2.123 | Confirmation Problem | Standard | |
| Wade Warren | Acms Pertners | 101.0.0.101 | Payment correct issue | Standard | |
| Jacob Jones | Advanced | 105.102.2.1 | Missing data | Standard | |
| Bron Simmons | Acms Pertners | 127.185.3.5 | Checking cloud tire | Standard | |
| Albert Flores | Advanced | 119.0.2.10 | Social network issue | Standard | |
| Ralph Edwards | Advanced | 101.05.2.19 | File Upload error | Standard | |
| Savannah Nguyen | Acms Pertnerss | 192.168.2.159 | Web mail disable | Standard | |
| Kristin Watson | Advanced | 127.0.2.123 | Disconnect connections | Standard |
